Free delivery on orders $70+ in OC + LBC | Free delivery on orders $34+ in select cities | Click for more info

FAQs

Local Delivery, Pickup + Shipping

Do you have a storefront?

No, we do not have a brick-and-mortar location, but offer pickup at several Certified Farmers Markets throughout Orange County.

Do you offer pickup?

We offer 1-lb portions of fresh fish as well as live seafood for pickup at our farmers market locations on Fridays and Saturdays. For more information, visit our Delivery and pickup options page.

Do you deliver?

We offer doorstep delivery throughout Orange County and Long Beach. For more information, visit our Delivery and pickup options page.

When will my order be delivered? Do I need to be home?

Deliveries are typically made between 10 AM and 4 PM on Thursdays and Fridays. You will receive an email and text message the night before delivery with an estimated 2-hour delivery window as well as a link to live track your driver within 30 minutes of delivery. If you won’t be home for the scheduled delivery, you can leave an ice chest on your doorstep and your driver will place your order inside.

Do you ship out of state?

We do not ship out of state at this time. Subscribe to our newsletter to be notified when shipping becomes available.

Products

How are the fish fillets packaged?

For delivery, our fish are filleted into 2-lb portions and vacuum-sealed in a HACCP-certified facility. For pickup at farmers markets, we offer 1-lb vacuum-sealed portions.

How should I pick up my live seafood order?

Our live seafood products are available for pickup only. Please bring an ice chest with ice packs or ice covered with cardboard to avoid the product coming into contact with fresh water. Keep the lid propped open. Once home, you can leave it in the cooler or transfer it to the refrigerator until it is ready to be prepared.

How will I be charged for my order?

When placing an online order, you are authorizing a temporary hold on your card for the estimated total, but the final charge isn't run until the order is delivered/picked up and we know the actual weight of your order. This is because we hand cut all of our fillets/loins and while we aim to cut them to the exact weight ordered, the actual weight may vary +/-15%. For example, when ordering an approximate 1-lb fillet, your actual order may weigh 0.85-1.15 lbs. During checkout, you will see a line item called "up to 15% possible weight overage” to account for variance in weight. Your final charge based on actual weight will be run within 7 days of placing your order.